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The International Challenges of Conversational AI
Are you looking to implement AI into your CX process? Or have you started implementation only to realize the challenges? Despite the very real promise of cognitive and conversational agents to improve the customer experience and promote engagement between brands and their customers, the reality is that these advantages today are available to a relatively small percentage of the world’s population. Even large, tech-savvy enterprises struggle to find the data needed to develop AI-driven services for many of the world’s customers.

In this CSA Research webinar, Dr. Arle Lommel will discuss strategies and best practices to ensure that your projects can succeed in international markets.

Nov 19, 2020 11:00 AM in Eastern Time (US and Canada)

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